FAQ(s)

Ordering and Payments

Q: How do I place an order?

  • Select the product(s) you want to purchase.
  • Add them to your cart and proceed to checkout.
  • Enter your shipping details and make the payment.
  • You will receive a confirmation email with your order details.

Q: What payment methods are accepted?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • UPI and Net Banking
  • Digital Wallets (if applicable)
  • Cash on Delivery (if available)

Q: Can I cancel or modify my order after placing it?

Once an order is confirmed, it cannot be modified. However, you can cancel it before processing by contacting our support team.


Shipping and Delivery

Q: How long does shipping take?

Shipping times vary depending on the brand and your location. On average:

  • Domestic orders: 5-10 business days

Orders may get delayed as delivery is directly managed by the brands onboard.

Q: Do you offer international shipping?

Yes, we ship globally. Shipping rates and delivery times will vary based on the destination.

Q: How can I track my order?

Once your order is shipped, you will receive a tracking number via email.


Returns, Refunds, and Exchange

Q: What is your return policy?

Currently, we do not offer returns, but you can apply for an exchange within 10 days, provided the product is unused and has the original tag.


Products and Sizing

Q: How do I know which size to order?

Each brand may have its own sizing chart. You can find size guides on the product pages.

Q: Are the products authentic?

Yes, all products sold on our platform come directly from the brands themselves, ensuring authenticity and quality.


Collaboration and Partnerships

Q: How can I list my brand?

We welcome new brands. If you're interested in partnering with us, contact us at market@tryandhauls.shop.

Q: Do you offer influencer collaborations?

Yes! Reach out to us with your profile details at market@tryandhauls.shop.


Website and Policies

Q: Is my data safe?

Yes, we take data security seriously.

Q: How do I unsubscribe from marketing emails?

Click the "Unsubscribe" link at the bottom of our emails or manage preferences in your account settings.


✅ Still have questions?

Contact us at:

market@tryandhauls.shop

+91 99914-24777

We're here to help! 🚀